The Deep Specialization Podcast Corey Quinn

Episode: 4

Chapter Four of Anyone, Not Everyone emphasizes the vital role of empathy in deep specialization, likening it to the caring aspect of good parenting, essential for the long-term success of an agency. By genuinely investing in clients' businesses and industries, and offering support especially in challenging times, an agency can significantly differentiate itself from competitors, build stronger relationships, and lay the groundwork for sustainable growth and success.

Reminder that this is Chapter Four in Corey Quinn’s book, Anyone, Not Everyone. Over the next few weeks, we'll be releasing a few chapters at a time so that you can escape founder-led sales.

If you want to read or listen to the entire book today, then visit www.AnyoneNotEveryone.com and pick up a copy.

 

 

This episode was produced by Reignite Media.

 

"What most people are trying to talk about when they talk about scale, but that's really leverage."– Greg Hickman, Founder of AltAgency

Leverage is everything when it comes to growing a successful agency or service offering. And that’s exactly what today’s guest helps develop for his clients: Leverage to grow and develop their business to the level and direction they want to go.

This week, welcome Greg Hickman on the show. He is an industry veteran and Founder of AltAgency, a consultancy that helps agencies, service providers, and freelancers drive growth without sacrificing their nights and weekends by packaging their expertise, installing systems for growth, and leveraging automation to save time.

Greg is all about setting up systems, defining your core customer base, and productizing your offering to enable repeatable growth. What’s more, he’s throwing in a hot take or two on services (But you’ll have to listen in to learn more!).

In this episode, Greg sits down with Corey to share his philosophy to helping agency owners, breaking down the common pitfalls and challenges riddling business owners and independent consultants alike.

Here’s what we cover:

- The evolution of Greg’s company, his founder journey, and how the offering has shifted over time.

- The concept of affinity in verticalized businesses and why specialization wins.

- Greg’s take on customized offering versus productized services.

- Scaling through monetizing expertise, not just headcount.

Here are some actionable key takeaways for agency founders:

- Scaling isn’t about arriving at a destination, it’s about having a continuum where you have room for growth.

- You need to have affinity with the vertical you’re serving; empathy builds success.

- Starting out, try different things to find your sweet spot, but then narrow it down.

- Productizing services creates efficiencies, and efficiencies grow businesses.

The resources mentioned in this episode are:

- Connect with Greg on Linkedin Here

- Learn more about AltAgency Here 

👍 If you liked this episode, please rate and review us on Apple Podcasts, and be sure to hit the subscribe button! 🔔

😡Frustrated with a lack of results from outbound? I'd like to give you my free 6-day email course that will transform your outbound program from broken to consistently driving new sales opportunities. Sign up here: GetOutboundROI.com.

Episode 3

Chapter Three of Anyone, Not Everyone underlines the importance of careful and informed selection when choosing a vertical market to specialize in, warning that a hasty or ill-informed choice can lead to significant loss of time and potential revenue.

It encourages agency founders to use their client history data to make an educated decision and highlights the characteristics of a desirable vertical, advising to start with a generalist approach before specializing to gain a comprehensive understanding of market dynamics.

Reminder that this is Chapter Three in Corey Quinn’s book, Anyone, Not Everyone. Over the next few weeks, we'll be releasing a few chapters at a time so that you can escape founder-led sales. 

If you want to read or listen to the entire book today, then visit www.AnyoneNotEveryone.com and pick up a copy. 

This episode was produced by Reignite Media.

"Acquiring a service you want to offer helps your company leapfrog years of trial and error. " – Sam Shepler, Founder of Testimonial Hero

We welcome back Sam Shepler, Founder of Testimonial Hero, a global video testimonial company that helps B2B SaaS companies close more deals through customer stories. 

After a quick recap on what Testimonial Hero does (listen to episode 55 for part one), Corey and Sam get into the topic of acquisitions. Testimonial Hero recently acquired a company named Case Study Buddy that, just as the name suggests, provides written customer content like case studies. 

Sam’s clients kept asking for case studies and written content as a service, and the fastest path to offering that at the level of quality Testimonial Hero’s clients expected was to acquire a shop that already knew the ropes. 

Beyond the acquisition, Corey and Sam also cover topics like productizing services, sales process, and leadership lessons.

Here’s what we discuss in this episode:


Testimonial Hero’s latest acquisition of Case Study Buddy.
The evolution from video-only to various forms of customer content.
The various types of customer content Testimonial Hero offers.
Agency sales challenges and how to navigate them.

Here are some actionable key takeaways for agency founders:


Customer testimonials accelerate sales cycles because they build trust.
Challenge your preconceived notions as a leader not to miss out on business opportunities.
Successful M&A calls for the right timing, alignment, and mutual respect, so start building relationships early on.
For mentorship, seek out advice from people at a level you want to reach next; people who are several years but not decades ahead of you.

The resources mentioned in this episode are:

- Connect with Sam on Linkedin Here- Learn more about Testimonial Here👍 If you liked this episode, please rate and review us on Apple Podcasts, and be sure to hit the subscribe button! 🔔

😡Frustrated with a lack of results from outbound?  I'd like to give you my free 6-day email course that will transform your outbound program from broken to consistently driving new sales opportunities. Sign up here: GetOutboundROI.com.

 

Episode 2

Chapter Two of Anyone, Not Everyone outlines six compelling benefits of becoming a vertical market specialist, drawing on the real-world transition and success of marketing agency Gorilla 76, which honed its focus on industrial manufacturing clients. 

The chapter highlights how specialization simplifies sales and marketing, improves sales confidence through deep industry knowledge, removes friction from the buying process by becoming an insider, makes agencies extraordinary by developing nuanced expertise, scales business through systematization, and accelerates word-of-mouth referrals within the networked ecosystem of a vertical market.

Reminder that this is Chapter Two in Corey Quinn’s book, Anyone, Not Everyone. Over the next few weeks, we'll be releasing a few chapters at a time so that you can escape founder-led sales. 

If you want to read or listen to the entire book today, then visit www.AnyoneNotEveryone.com and pick up a copy.

This episode was produced by Reignite Media.

"We’ve chosen to focus. And that focus is powerful. It delivers value to the end customer. – Ron Callis Jr., CEO of One Firefly

Ron Callis Jr., is the Chief Executive Officer of One Firefly, an award-winning marketing agency that has consistently ranked in the INC 5000 list for its impressive growth.

With a laser focus on the custom integration, security, and clean tech industries, Ron brings invaluable insights into scaling a business through the power of specialization and dedicated team development.

Here's what we discuss in today's episode:


Ron’s journey from being a tech contributor within the custom integration space, to becoming a successful marketing agency CEO within this vertical.
How Ron escaped founder-led sales 
The role of education and industry events in building credibility and trust.
How One Firefly achieved consistent year-over-year revenue growth and maintained positive net profit
One Firefly's approach to maintaining client relations and loyalty through specialization, dedication, and empathy.

Here are some actionable key takeaways for agency founders:


Establishing a sales playbook to ensure knowledge transfer and scalability.
Adopting business philosophies that promote team unity and client satisfaction.
Prioritizing hiring practices that align with the agency's culture and values.
Cultivating leadership skills that foster both personal and company growth.

As agency founders, embracing change  and investing in people—for both team members and clients—is at the heart of creating a thriving, sustainable company.

The resources mentioned in this episode are:

- Connect with Ron on Linkedin Here

- Check out One Firefly Here👍 If you liked this episode, please rate and review us on Apple Podcasts, and be sure to hit the subscribe button! 🔔

😡Frustrated with a lack of results from outbound?  I'd like to give you my free 6-day email course that will transform your outbound program from broken to consistently driving new sales opportunities. Sign up here: GetOutboundROI.com.